Contact Us

Special Operations Group is a web based business. You can email at: specialoperationsgroup [at] comcast [dot] net . You can call seven days a week, 8-4 PST toll free at (866) MACVSOG (866) 622-8764. Collect calls are not accepted.

We Accept Visa, American Express, Mastercard, and Discover.  For more information regarding Paypay, a very secure web credit card transaction processing center - www.paypal.com

Internet
You can order 24 hours a day form our e-store, www.norbay.com  . You must be 18 year of age to order online. You must be 18 years of age to purchase knives and airsoft guns as well.

Fax
You can fax your credit car orders to us at (866) 622-8764.  Fax orders are entered the day they are received and your credit card information is then destroyed.

Mail
Special Operations Group
P.O. Box 7131
Cotati, CA. 94931
USA

Store
8581 Gravenstein Hwy
Cotati, CA 94931

If ordering via the mail, please provide all information including your home phone number in case we need to contact you regarding your order.

Postage and Handling
Standard
Most items are shipped immediately. If an item is out of stock, we can generally obtain them within a couple of weeks. We will inform you if something is temporally out of stock.  In most case we ship to P.O. Boxes, APO/FPO's US Territory  and Canada First Class. International mail is via USPS airmail.

30 Day Retrun or Exchange
Damage or otherwise faulty items will be exchange immediately.  If you would like a exchange or refund, contact at 866-MACVSOG.

Customer Service
If you have any questions, please contact at 866-622-8764. We welcome all comments and suggestions in making your shopping experience with Special Operations Group the best.